
FAQ
Find your answer here
How long does shipping take?
Shipping coast will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page .
How long will it take to ship my order?
Shipping times depend on your location and the product ordered.
What are the sizing specs of my order?
Each product page includes a detailed size chart with measurements to help you choose the right fit. We recommend checking the size chart before placing your order. If you’re between sizes, we suggest sizing up for comfort.
If you need extra help with sizing, feel free to contact us—we’ll be happy to guide you.
I'm having issues placing an order.
We’re sorry you’re experiencing trouble! Please try the following steps:
- Double-check that your payment details, billing address, and shipping information are entered correctly.
- Try refreshing the page or using a different browser/device.
- Clear your cache and cookies, then attempt the checkout again.
I'd like to return or replace my order.
We want you to love your purchase! If you’d like to return or replace an item, please contact us within 14 or 30 days of receiving your order Simply email us at louisst.jean98@gmail.com or use our Contact page, and include your order number and the reason for the return or replacement.
I'd like to cancel my order.
If you’d like to cancel your order, please contact us as soon as possible at louisst.jean98@gmail.com. We can only cancel orders that haven’t been processed or shipped yet. Once your order has been shipped, it can no longer be canceled, but you may still be able to return it following our return policy.
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